Privacy, Terms & MOQ

Last updated: 6 October 2026  ·  Effective from: 6 October 2026

This page combines our Privacy Policy, Terms & Conditions, and MOQ (Minimum Order Quantity) details into one document. By accessing our website, contacting us, or purchasing our products, you agree to all three parts. Please read them carefully. If you do not agree, please do not use our website or services.

Part A — Privacy Policy

At Prajan Herbals ("we", "our", "us"), we respect your privacy and are committed to protecting the personal information you share with us. This section explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We only collect information that helps us serve you better. This may include:

• Contact details – your name, phone number, email address and delivery address when you submit an enquiry form or place an order.
• Enquiry content – the message or product details you share with us.
• Usage data – basic, non-identifying information about how visitors use our website, used only to improve the site.
• Communications – records of your WhatsApp, phone or email conversations with us.

We do not collect payment card details through this website. Any payments are handled directly and securely through the method agreed with you.

2. How We Use Your Information

The information we collect is used only for legitimate business purposes, including:

• Responding to your enquiries and providing product information.
• Processing and delivering your orders.
• Contacting you about your order, delivery or after-sales support.
• Improving our products, services and website experience.
• Complying with applicable Indian laws and regulations.

We do not sell, rent or trade your personal information to any third party for marketing purposes.

3. WhatsApp & Phone Communication

When you contact us through WhatsApp or phone, your number and messages are handled through those platforms' own services. We use them only to reply to your enquiry or manage your order.

4. Cookies & Website Analytics

Our website may use minimal cookies or similar technologies to help the site work properly and to understand general usage. These do not identify you personally.

5. Data Sharing

We may share your information only in these limited situations:

• Delivery partners – to deliver your order to the address you provide.
• Service providers – such as hosting or messaging services, strictly to operate our business.
• Legal requirements – if required by law, court order or a government authority.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal requirements.
• Withdraw consent for future communications at any time.

9. Children's Privacy

Our products and website are intended for general audiences. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with a revised "Last updated" date.

11. Privacy Contact

If you have any questions about this Privacy Policy, please reach out using the contact details at the end of this page.

---

Part B — Terms & Conditions

Welcome to Prajan Herbals. By accessing our website, contacting us, or purchasing our products, you agree to the following Terms & Conditions.

1. About Us

Prajan Herbals is a herbal juice manufacturer based in Tiruppur, Tamil Nadu, India. We produce and sell herbal juice products including G2L, Amla Juice and Noni Juice.

2. Products & Information

• All product descriptions, images and claims on this website are for general information only.
• Our products are not intended to diagnose, treat, cure or prevent any disease. They are wellness products and not a substitute for medical advice.
• Please consult a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medication or have a medical condition.
• Colours and packaging may vary slightly from images shown.

3. Orders & Payments

• Orders can be placed by phone, WhatsApp or in person. There is no online checkout on this website.
• All orders are subject to acceptance and availability.
• Prices are subject to change without prior notice.
• Payment methods and terms will be confirmed with you at the time of order.
• All orders must meet the minimum order quantity (MOQ) requirements outlined in Part C — MOQ below.

4. Shipping & Delivery

• We deliver within India. Delivery timelines are estimates and may vary by location.
• Shipping charges, if any, will be communicated before order confirmation.
• Risk of loss or damage passes to you upon delivery.

5. Returns & Refunds

• Due to the nature of our products (consumable juices), we generally do not accept returns once the product has been opened.
• If you receive a damaged, leaking or incorrect product, please contact us within 48 hours of delivery with photos.
• Refunds, if approved, will be processed within a reasonable time using the original payment method.

6. Intellectual Property

All content on this website — including the logo, text, images, layout and design — is owned by or licensed to Prajan Herbals.

7. Acceptable Use

You agree not to:

• Use this website for any unlawful purpose.
• Attempt to gain unauthorised access to the site or its systems.
• Submit false, misleading or abusive information through our forms.
• Interfere with the normal operation of the website.

8. Limitation of Liability

To the maximum extent permitted by law, Prajan Herbals shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or our products.

9. Third-Party Links

Our website may link to third-party sites (such as Google Maps or WhatsApp). We are not responsible for their content, policies or practices.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tiruppur, Tamil Nadu.

11. Changes to These Terms

We may update these Terms & Conditions at any time. The current version will always be available on this page.

12. Terms Contact

For any questions about these Terms & Conditions, please contact us using the details at the end of this page.

---

Part C — MOQ (Minimum Order Quantity)

To ensure fair pricing, freshness of our herbal juices, and efficient delivery, Prajan Herbals applies a Minimum Order Quantity (MOQ) on all orders.

1. What is MOQ?

MOQ stands for Minimum Order Quantity — the smallest quantity of a product we accept per order. Orders below the MOQ may not be processed, as our juices are made in fresh batches to preserve quality and potency.

2. Product-wise MOQ

Our current MOQ for each product is listed below. These quantities apply to both single-product and mixed orders.

Product	Pack Size	MOQ (per order)
G2L	400 ml	24 & 40 Cases
Amla Juice	500 ml	24 & 40 Cases
Noni Juice	400 ml	24 & 40 Cases
Mixed Order	Any combination	24 & 40 Cases total

3. Bulk & Custom Orders

We warmly welcome bulk orders — for retail shops, distributors, wellness centres, corporate gifting and events. For bulk orders:

• Special wholesale pricing is available above certain quantities.
• Custom labelling and packaging can be arranged on request.
• Delivery timelines will be confirmed based on quantity and location.
• Advance booking is recommended for large or festive-season orders.

Please contact us or reach out on WhatsApp to discuss your bulk requirement and get a quote.

4. Why We Have an MOQ

• Freshness – we prepare juices in small, fresh batches so you receive the best quality.
• Fair pricing – MOQ helps us keep per-bottle pricing reasonable and stable.
• Efficient delivery – consolidated orders reduce packaging waste and shipping costs.
• Consistency – every batch meets our quality standards before dispatch.

5. MOQ Contact

Not sure if your order meets our MOQ, or want to discuss a custom quantity? We're happy to help. Please reach out using the contact details below.

Contact Us

← Back to Home